A few days ago I posted my review of the Tyre Protector anti-puncture product on social media. The news reached the Indian company as well as the UK head office. I even exchanged a couple of emails with the CEO and apprised him of what exactly happened. That was a couple of days ago and everything ended. At least that’s what I thought.
Today I was contacted by someone claiming to be from Tyre Protector India. He wanted to talk to me about my review. He kept insisting that for the gel to work after I pulled out the nail, I needed to move the vehicle forward by 100 meters. The Goa dealer had told me something similar. But after I pointed him to a Tyre Protector demo video clearly showing the gel spurting out the instant the nail was removed he agreed with me.
Like I wrote in my review, the need to move the vehicle after pulling out the nail defeated the whole purpose of the product because all the air would escape from the tyre by the time I moved the vehicle. I would then need a compressor to fill the tyre back up and proceed with my journey. But no, this guy was adamant and kept going on and on like a broken record, insisting that he knew how his product worked. I had to finally end our WhatsApp conversation with “You are an idiot. I’m going to block you now.”
Frankly, I don’t think the Tyre Protector product is a scam or something. In his email, the CEO mentioned to me that he has been producing the gel for the past 20 years and he has received very few complaints. I believe him. I’m pretty sure it works for most of the people for most of the time, which is why he is still in business after 20 years. It’s just that the product didn’t work for me two out of two times for whatever reason and that’s why I have lost confidence in it. I’m just not willing to leave my compressor and puncture repair kit home, go for a long ride and risk getting stranded in the middle of nowhere.
Actually, I’m ok with the time and money I’ve spent on the product. I got to learn something and share it with others. But what baffles me is the fact that the people in Tyre Protector India believe that the vehicle needs to be moved for the gel to work. And that’s what they have been telling all their dealers and the dealers have been telling their customers. And nobody has had the common sense to question the logic and futility of doing this. This is truly incredible.